We respect your privacy

Privacy Policy

We aim to wholly comply with EU General Data Protection Regulation (GDPR). "Personal Information" is the information that we hold which is identifiable as being about you. This potentially includes your name, email address, business name, instagram handle or any other type of information that can reasonably identify an individual, either directly or indirectly.

By continuing to use this site you are considered as understanding and agreeing to the content of this statement, which takes effect immediately on your first use of the site. Calibrae Studio reserves the right to change this privacy policy and terms and conditions at any time by posting changes online.

We provide website and virtual assistant services to many small businesses. We respect your right to privacy and are committed to protecting the privacy of our customers and website visitors. This policy sets out how we collect and treat your personal information. 

For the purposes of this Website (https://calibraestudio.com/), the copyright owner and content manager is Calibrae Studio (“Company,” “Us,”, “Our” or “We”).

Additionally, we may also collect additional information that you provide while interacting with us. We do not hold any financial information that belongs to you, however you should be aware that you may be providing financial information to a third party billing service to whom you may be directed at the time of agreeing to a service or purchasing a product on our website. Please ensure that you have thoroughly read their terms and conditions prior to the use of their services, as information provided to a third party is subject to their terms and conditions and not these.

We may collect business contact details: name and email address, business name and address, or Phone numbers. Occasionally, we are given an individual’s personal mobile phone number. Sometimes we collect other information to facilitate communication, such as what hours a person works. We also sometimes request instagram handles or other social media information so that we can give you shoutouts or to have other methods to connect with you, and to communicate in less formal ways. Generally this information comes directly from people who have made contact with Company via an email or phone call. We collect this information to be able to: provide estimates for the services we provide, carry out the work that we have been contracted to do, maintain our accounts or send marketing materials to potential customers

Occasionally we receive and store personal information that you submit to our website, provided to us directly or given to us in other forms. You may provide basic information such as your name, phone number, address and email address to enable us to send you information, provide updates and process your product or service order. We may collect additional information at other times, including but not limited to, when you provide feedback, when you provide information about your personal or business affairs, change your content or email preference, respond to surveys and/or promotions.

WHAT PERSONAL INFORMATION IS COLLECTED

We keep this information so long as we have a valid purpose to hold it. We review the personal information we hold annually, and will delete any information that we no longer have a valid purpose to hold.

We may receive personal information from third parties. If we do, we will protect it as set out in this Privacy Policy. By providing us with personal information, you consent to the supply of that information subject to the terms of this Privacy Policy.

Your personal information may be collected from you in a variety of ways, including when you interact with us electronically or in person, when you access our website and when we engage in business activities with you. 

HOW WE COLLECT YOUR PERSONAL INFORMATION

Sending information over the Internet is inherently insecure. If you send us information using a form on this web site, or by email, you do so at your own risk, and you should be aware that it is sometimes possible for this information to be intercepted by hackers and other third parties.

Any information that we do hold is stored on a secure password-protected encrypted computer system with a firewall. We access online systems using secure internet access and login with unique strong passwords held in a secure password management system.

We make best efforts to ensure the security of your information using industry standards and reasonable methods. We rely on reputable and reliable third-party vendors to collect basic information. Website may contain links to other sites not owned or operated by Calibrae Studio. We are not responsible for the privacy practices or the contents of these sites. We do not intend links on this website to be referrals or endorsements of the linked sites; they are provided for convenience only.

HOW WE PROTECT YOUR INFORMATION 

​If we do disclose your personal information to a third party, we will protect it in accordance with this privacy policy.

We may have to disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this privacy policy.

DISCLOSURE OF YOUR PERSONAL INFORMATION

​When you use our website, we may collect certain information such as browser type, operating system, website visited immediately before coming to our site, etc. This information is used in an aggregated manner to analyse how people use our site, such that we can improve our service.

WEBSITE

Our site may from time to time have links to other websites not owned or controlled by Company. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that we are not responsible for the privacy practices of other such websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personal identifiable information.

THIRD PARTY SITES

Unsubscribing from our email list will remove you from our routine promotional emails and other resources we may have to share. However, you may still receive information about programs, services, or products you have bought from Company.

Our emails will comply with applicable laws. We will from time to time send you information which we think you might find useful or which you have indicated you would like to receive. Each email will clearly identify that it is from the Company along with a place for you to unsubscribe from our email list. Occasionally, the technological systems we rely on to remove you from our email list may fail to unsubscribe you. If you continue receiving unwanted emails, please reach out directly at natasha@calibraestudio.com and we will manually remove you.

We take care to ensure that your email other data is used in a respectful manner, and we keep your email confidential. We do not sell or in any way share your email in exchange for remuneration. 

EMAIL

You have a right to have any personal data that the Company holds about you corrected or erased, and to object to it being used in my business. If you need to contact us about this, please use the contact details below. We will endeavour to fulfil your request within a month of receiving your request.

We require only the information that is reasonably required to enter into a contract with you. We will not require you to provide consent for any unnecessary processing as a condition of entering into a contract with us.

You have the right to request access to your data that the Company stores and the rights to either rectify or erase your personal data. You have the right to seek restrictions on the processing of your data. You have the right to object to the processing of your data and the right to the portability of your data. To the extent that you provided consent to the Company’s processing of your personal data, you have the right to withdraw that consent at any time, without affecting the lawfulness of processing based upon consent that occurred prior to your withdrawal of consent. You have the right to lodge a complaint with a supervisory authority that has jurisdiction over issues related to the General Data Protection Regulation.

The General Data Protection Regulation (GDPR) is a law that governs information and privacy rights for people within the European Union. Those rights include:
We will retain the any information you choose to provide to us until the earlier of: (a) you asking us to delete the information, (b) our decision to cease using our existing data providers, or (c) the Company decides that the value in retaining the data is outweighed by the costs of retaining it.

VISITOR’S GDPR RIGHTS

You can choose to reject or block all or specific types of cookies set by virtue of your visit to our website by clicking on the cookie preferences on our website(s). You can change your preferences for our websites and/or the websites of any third party suppliers by changing your browser settings. Please note that most browsers automatically accept cookies. Therefore, if you do not wish cookies to be used, you may need to actively delete or block the cookies. If you reject the use of cookies, you will still be able to visit our websites but some of the functions may not work correctly. By using our website without deleting or rejecting sous or all cookies, you agree that we can place those cookies that you have not deleted or rejected on your device.

How do we reject and delete cookies?

Persistent Cookies - Persistent cookies are used to remember your preferences within the website and remain on your desktop/mobile device even after you close your browser or restart your computer. We use these cookies to analyse user behaviour to establish visit patterns so that we can improve our website functionality for you and others who visit our website. These cookies also allow us to serve you with targeted advertising and measure the effectiveness of our site functionality and advertising.

Session Cookies - Session cookies are temporary and are used to remember you during the course of your visit to the Website. They expire when you close the web browser.

First-Party and Third-Party Cookies – Both first-party and third-party cookies are used on our website. First-party cookies are cookies issued from our domain that are generally used to identify language and location preferences and render basic site functionality. Third-party cookies belong to and are managed by other parties, such as our service providers. These cookies may be required to render certain forms within our website.

What types of cookies do we use?

Cookies are not just tasty treats. A cookie is also a piece of information recorded by your web browser. This allows your web browser to recognise places you have visited. Our use of cookies assists you when you begin to type on our Website. Your computer may autofill URLs based on its cookied memory. They can help remember and autofill things like user IDs and website preferences. We use these cookies and other technological equivalents including social media pixels to track your internet usage in order to implement advertising strategies.

COOKIES

Please be aware that we reserve the right to change this Privacy Policy at any time. We may modify this Policy at any time, in our sole discretion and all modifications will be effective immediately upon us posting of the modifications on our website or notice board. Please check back from time to time to review our Privacy Policy.

CHANGES TO THIS POLICY

Last Updated: 7th September 2023

Company welcomes your questions or comments regarding the Privacy Policy:
Email Address: natasha@calibraestudio.com

Contact us